Our Charter

We want you to be totally satisfied with the work we do for you and you can have peace of mind that we will:.


  • Treat you with courtesy and respect
  • Provide an honest service with all work carried out by a qualified plumber
  • Comply with all current legislation
  • Inform you of our standard charges and Terms and Conditions
  • Provide a written quotation upon request, clearly detailing any and all likely costs
  • Agree a convenient time for the work to be carried out and arrive on time
  • Work tidily and leave the work area clean and tidy
  • Be of smart and clean appearance
  • Clearly explain all relevant information, including future maintenance requirements
  • Be honest in all communications and behave with integrity
  • Have full liability insurance in place at all times
  • Be friendly, helpful and polite
  • Only promise what is achievable and deliver on that promise
  • Deal with any problems or complaints courteously and promptly

Contact us on 07868738307 for a no obligation quote.